IBPS Clerk Recruitment 2026 (CRP CSA-XVI) – Apply Online for 11,403 Customer Service Associate (Clerk) Posts
The Institute of Banking Personnel Selection (IBPS) has officially released the CRP CSA-XVI Recruitment Notification 2026 for the recruitment of Customer Service Associates (Clerks) in 11 Public Sector Banks. Eligible graduates can apply online from 1 August 2026 to 21 August 2026 through the official IBPS website.
IBPS Clerk Recruitment 2026 – Overview
| Particular | Details |
|---|---|
| Organization | Institute of Banking Personnel Selection (IBPS) |
| Recruitment | CRP CSA-XVI |
| Post Name | Customer Service Associate (Clerk) |
| Total Vacancies | 11,403 (Indicative) |
| Participating Banks | 11 Public Sector Banks |
| Application Mode | Online |
| Registration Starts | 01 August 2026 |
| Last Date to Apply | 21 August 2026 |
| Job Location | Across India |
| Official Website | https://www.ibps.in |
Important Dates
| Event | Date |
|---|---|
| Notification Released | 01 August 2026 |
| Online Application Starts | 01 August 2026 |
| Last Date to Apply | 21 August 2026 |
| Fee Payment Last Date | 21 August 2026 |
| Preliminary Exam | October 2026 |
| Main Exam | December 2026 |
| Provisional Allotment | March 2027 |
Participating Banks
- Bank of Baroda
- Bank of India
- Bank of Maharashtra
- Canara Bank
- Central Bank of India
- Indian Bank
- Indian Overseas Bank
- Punjab National Bank
- Punjab & Sind Bank
- UCO Bank
- Union Bank of India
Vacancy Details
Total Indicative Vacancies: 11,403
Top States by Vacancies
| State | Vacancies |
|---|---|
| Uttar Pradesh | 1,731 |
| Karnataka | 1,414 |
| Maharashtra | 1,051 |
| West Bengal | 946 |
| Gujarat | 698 |
| Tamil Nadu | 675 |
| Madhya Pradesh | 570 |
| Bihar | 491 |
| Punjab | 481 |
| Delhi | 415 |
| Rajasthan | 392 |
| Assam | 349 |
| Odisha | 337 |
| Andhra Pradesh | 186 |
| Telangana | 191 |
Educational Qualification
Candidates must possess:
- Graduation in any discipline from a recognized university.
- Basic Computer Knowledge.
- Knowledge of the Local Language of the applied State/UT.
Age Limit (As on 01 August 2026)
- Minimum: 20 Years
- Maximum: 28 Years
Candidates should be born between:
- 02 August 1998
- 01 August 2006
Age Relaxation
| Category | Relaxation |
|---|---|
| SC/ST | 5 Years |
| OBC | 3 Years |
| PwBD | 10 Years |
| Ex-Servicemen | As per rules |
| Eligible Women Categories | As per notification |
Application Fee
| Category | Fee |
|---|---|
| SC/ST/PwBD/ESM | ₹175 |
| Others | ₹850 |
Salary
Basic Pay
₹24,050 – ₹64,480
Additional Benefits:
- Dearness Allowance (DA)
- House Rent Allowance (HRA)
- Transport Allowance
- Medical Benefits
- Pension & Other Bank Perks
Selection Process
Phase-I: Preliminary Examination
| Subject | Questions | Marks | Time |
|---|---|---|---|
| English Language | 30 | 30 | 20 Min |
| Numerical Ability | 35 | 35 | 20 Min |
| Reasoning Ability | 35 | 35 | 20 Min |
| Total | 100 | 100 | 60 Minutes |
Phase-II: Main Examination
| Subject | Questions | Marks | Time |
|---|---|---|---|
| General/Financial Awareness | 40 | 50 | 20 Min |
| General English | 40 | 40 | 35 Min |
| Reasoning Ability | 40 | 60 | 35 Min |
| Quantitative Aptitude | 40 | 50 | 35 Min |
| Total | 160 | 200 | 125 Minutes |
Negative Marking
- 0.25 mark deducted for every wrong answer.
Documents Required
- Graduation Certificate
- Class 10 Certificate
- Aadhaar/PAN/Voter ID
- Passport Size Photograph
- Signature
- Left Thumb Impression
- Handwritten Declaration
- Category Certificate (if applicable)
- Computer Certificate (if applicable)
How to Apply
- Visit https://www.ibps.in
- Click CRP CSA-XVI Recruitment
- Register with Email ID & Mobile Number.
- Fill the Online Application Form.
- Upload the required documents.
- Pay the application fee online.
- Submit the application.
- Download and print the confirmation page.
Important Points
- Only one application is allowed.
- State preference cannot be changed after submission.
- Preliminary Exam is only qualifying.
- Final Merit is based on Main Examination.
- Local Language Proficiency Test is mandatory before joining.
Important Links
- Apply Online: https://ibpsreg.ibps.in/csaxvijul26/
- Official Notification: Available on the IBPS website
- Official Website: https://www.ibps.in
Frequently Asked Questions (FAQs)
Q1. How many vacancies are available?
11,403 (Indicative) Customer Service Associate (Clerk) posts.
Q2. What is the last date to apply?
21 August 2026
Q3. What is the qualification required?
Graduation in any discipline with computer literacy.
Q4. What is the age limit?
20–28 years (as on 01 August 2026).
Q5. What is the application fee?
₹175 (SC/ST/PwBD/ESM) and ₹850 (Others).
Q6. What is the salary?
Basic Pay: ₹24,050–₹64,480 plus allowances.
Q7. What is the selection process?
Preliminary Exam → Main Exam → Local Language Proficiency Test.
Q8. When will the Preliminary Exam be conducted?
October 2026 (Tentative).
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